The Five Senses Enhance Customer Experience

The Five Senses Enhance Customer Experience

Educators Credit Unions in Wisconsin wanted to enhance their customer service and set their business apart from their competitors. Educators had designed all their locations to appeal to customers’ senses of sight, touch, taste, and sound, but they had a missing...
Can the Right Smell Increase Grocery Spending?

Can the Right Smell Increase Grocery Spending?

Hungry shoppers buy more—that’s exactly why consumers are advised not to shop when they’re hungry. Going to the grocery store on an empty stomach makes you more susceptible to impulse grocery spending. It’s likely to leave you with more groceries in your cart and less...
Do Holiday Smells Encourage Consumers to Spend More?

Do Holiday Smells Encourage Consumers to Spend More?

It’s the holiday season. You can feel it and hear it and smell it in the air. Every song, every jingle of bells, and every scent of pumpkin spice brings with it memories of past Thanksgivings and holidays. Memories of meaningful times with loves ones—the key...
Genie Solves the Smelly Bathroom Problem

Genie Solves the Smelly Bathroom Problem

Zaventem Airport in Brussels had a problem. A survey of travelers revealed that, for all its modern amenities as a major international transit hub, the airport had a reputation for being, in a word, stinky. Survey respondents said the restrooms in the facility seemed...

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Prolitec® is the leading provider of ambient scent services and commercial odor neutralization and has helped brands in 83 countries improve their customer experience.

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